Our Policies
Shipping Policy
We at Navjiwan Ayurvedic Co. understand that you would like to receive your products in a timely fashion and in top condition. So, we provide you the orders in proper condition and as soon as possible.
All orders are processed within 10 hours of the payment being received.
We will ship out your order within 24 hours of processing.
Our courier partners will deliver your products within 7-9 working days. [Note: Our courier partners try to deliver before the estimated delivery date but sometimes they might be delayed due to unforeseen circumstances]
Return & Refund Policy
If you have received a wrong/damaged product, we can initiate a refund/exchange as per the relevant proofs provided.
Note :- Refund/Exchange will only be initiated if you receive the product damaged or if there is any spillage.
Please email us within 2 days of delivery if you want to apply for a refund/exchange, with relevant proof (photo or documentation) as seen necessary. We will contact you as soon as possible.
Please mention your order number in the mail that you send to us.
Cancellation Policy
Order once placed cannot be cancelled
Disclaimer
This website does not provide medical advice. It is intended for informational purposes only. It is not a substitute for professional medical advice, diagnosis or treatment. Never ignore professional medical advice in seeking treatment because of something you have read on the navjiwanayurvedic Site. If you think you may have a medical emergency, immediately reach out to doctor.
Sometimes Ayurvedic products may also not suite certain body types. If you face any issues in early days of use, immediately stop the usage and consult your treating physician/doctor